4122-E – IT Asset Analyst

University of Greenwich

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Information & Library Services Directorate
Location:  Greenwich Campus

£29,762 to £35,308
plus £5269 London weighting per annum
Contract Type: 
Release Date:  Wednesday 18 October 2023
Closing Date:  Wednesday 01 November 2023
Interview Date: 

To be confirmed
Reference:  4122-E

Our Information and Library Services Directorate delivers award winning IT services and support, library, academic and digital skills and learning enhancement to staff and students across the university. Our digital mission is to ensure everyone in our community is equipped to effectively use digital services, data and technology with confidence, efficiency and creativity in their learning, teaching, research and organisational support.

We are in search of an exceptional individual to join our Digital Service Delivery team as an IT Asset Analyst. This position will be a vital part of our newly established IT Asset Team, responsible for overseeing the entire lifecycle of university endpoint devices. This is a technical role ensuring the devices and configured, supported, repurposed and securely disposed of. 

The ideal candidate should possess extensive experience of PC/Laptop installation, configuration and support. Supporting users in a windows standard operating environment under Active Directory. They should also have significant experience of ITIL standards and using ITIL aligned IT Asset Management and IT Service Management tools.

This role demands excellent communication and collaboration skills along with proven IT diagnostic skills, including the use of remote support tools. As this is a busy role across multiple campuses you must possess excellent organisational skills and the ability to prioritise and manage a wide varied workload. 

The role will be based on the Greenwich campus in London, but occasional travel to our Avery Hill and Medway Campuses in Kent will be necessary.

You don’t meet all the requirements?

Studies show that women and Black, Asian and minority ethnic people are less likely to apply for a job unless they meet every criterion. So, if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the person we’re looking for.

For an informal discussion about the post please contact [email protected]  

Should you have any recruitment related queries please contact the People Directorate Operations Team on [email protected]

Further details of the fantastic benefits and what we offer can be found here: Our benefits – what we offer Jobs and careers University of Greenwich and information on the university’s working principles: Working Principles and Guidelines Documents University of Greenwich

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge /Mentally Healthy Universities , we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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