04020100 – SL-RECSPTS ADMIN

STU AST- NON-CLERICAL & ADMIN

Lake Wauburg Team Members Responsibilities

Lake Wauburg Challenge Course Course Facilitators serve RecSports participants by fostering experiential teambuilding experiences for groups that are used to promote, enhance, and support the development of healthy group relationships. Facilitators lead groups through virtual team-building, in-person team-building programs (on and off-site), and low and high ropes courses at Lake Wauburg South Shore.

Position duties include:

• Provide high-quality customer service 
• Facilitate activities to promote and enhance individual and group growth, development, and wellness
• Provide pre-course safety briefings
• Responsible for consistent supervision of small groups of challenge course participants throughout entire course
• Responsible for managing risk and promoting well-being of participants, teammates, and self
• Support Lake Wauburg special events and facility reservation
• Track all training, courses facilitated, and keep detailed records of hours
• Assist with set up, take down, opening, closing, cleaning, and other duties as directed
• Develop professional relationships with co-workers, participants, and guests
• Assist users regularly with safe equipment use
• Administer First Aid/CPR/AED in an emergency
• Prevent injuries by eliminating hazardous situations and behaviors
• Enforce rules, regulations and policies
• Perform maintenance and cleaning of facilities and equipment
• Inspect facilities and equipment for unsafe conditions, remedy the condition, and or notify supervisors
• Participate in departmental and area trainings
• Assist supervisors and professional staff with additional duties as assigned

RecSports Team Members Responsibilities

• Develop professional relationships with co-workers, participants, and guests
• Uphold and exceed the expectations of the Cornerstones of RecSports Service: accountability, anticipating needs, attitude, and atmosphere
• Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
• Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
• Promote and maintain cleanliness and appearance within and surrounding RecSports facilities
• Enforce RecSports policies and procedures to promote participant safety and satisfaction
• Respond to all emergency situations and adhere to established protocol including pre- and post- incident procedures

$11.40per hour

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Must have current CPR, First Aid, and AED certification or be able to obtain within 30 days of hire.

Experience providing exceptional customer service.

Enthusiasm for group facilitation.

Focus on customer service and risk management.

Ability to work harmoniously with the staff, guests and the public.

Previous group facilitation experience.

Comfortable with heights.

Previous experience with ropes courses, challenge courses, and climbing structures.

Experience designing and creating ropes/challenge program experiences.

Certifications such as ACCT Level 1, Level 2, or Manager Certification or site-specific training.

Must have reliable transportation to get to Lake Wauburg South Shore.

Must be able to work regular courses up to 8-hours long, including over weekdays, weekends, and over academic breaks and attend mandatory monthly staff meetings (1st Tuesday of every month).

Will be required to successfully complete a background check.

Feel free to contact Brent Gibson, Coordinator for Outdoor Recreation, at b [email protected]  with any questions you may have.

Submit application and resume by 11:55pm on closing date.